Frequently Asked Questions

Currently the Search will attempt to match cooperatives where the query string matches part of the domain name or, the cooperative's name, city or state.

To find out more about a particular domain or cooperative that is displayed from your search, click on the link from the search results and the detail about that entry will be displayed including the Cooperative Name and Address. You will also see the location of that specific cooperative on a Google map as well as a link to the site. In addition, any other domains that the cooperative has will be displayed.

As a security measure, DotCoop has chosen not to display this information on the directory.coop site. Visitors can go to your actual website to get the most current contact information for your co-op by clicking on the link immediately beside the other data on the detailed screen.

This is shown when we are unable to connect to the website and take a picture of it for various reasons. If there is no image shown 2 weeks (14 days) after your website has been activated or changed, please contact us at support@nic.coop.

Yes, you can try the link and you may be able to access the web site. However, if you are looking for information such as contact telephone or email and the site is not available, you can also go to www.coop and use the "domain search" option to locate the information associated with the account at this time.

Yes, simply contact us at support@nic.coop and we can either remove all your domains or just specific ones.

We use a number of ways to try and identify which regional map to display. The primary way is to use your IP address to calculate your location. Sometimes the lookup tables that we use can be out of date, and that is why the wrong location is displayed. We regularly update these tables so the maps will become more accurate over time. If we are unable to determine your IP address, we will query your browser. If you have a modern browser, you may get a security request to share your location with us. We do not record this information and use it solely for displaying a local map for you while you are using the site.

These are the number of .coop users in that general area. For instance, if the box has a “6” in it, then there are 6 co-ops actively using .coop in that general area. Make sure your co-op shows up by getting your .coop domain and activating it!

All cooperatives in that general area are displayed in Country Name, City Name and Organization (Cooperative) Name order..

We use a number of ways to try and identify which regional map to display. The primary way is to use your IP address to calculate your location. Sometimes the lookup tables that we use can be out of date, and that is why the wrong location is displayed. We regularly update these tables so the maps will become more accurate over time. If we are unable to determine your IP address, we will query your browser. If you have a modern browser, you may get a security request to share your location with us. We do not record this information and use it solely for displaying a local map for you while you are using the site.

All information that is displayed is from the Registrant Contact information that is on your domain registration. This is maintained with your .coop registrar. To confirm your .coop registrar, go to www.coop and enter your domain name in the "domain search" area and review the information displayed. If you have additional questions, please contact dotCoop at support@nic.coop.

Changes are normally shown immediately. If you make a change and it does not update within 48 hours, contact us at support@nic.coop.

The thumbnail images are regenerated on a rolling basis over a period of 14 days. The images should be updated within that 14 day period. If they are not, contact us at support@nic.coop

Please report any instances of incorrect Google mapping to dotCoop at support@nic.coop and we will determine the cause of the issue and possible ways to address the problem.

This list is under development and currently shows all the .coop domains registered in a particular country in an alphabetical listing. This list is currently only accessible from the link on the “footer” area.